..:: ACG Networks ::..
IP PBX Business Solutions

Set a professional standard with a multi-line business-class phone system, hosted and managed by ACG on its dedicated private network.No expensive upfront capital investment in hardware or software 8 - 1000+ phone sets per business location.

High-quality phone connections mean peace of mind 
ACG Hosted PBX phone service is delivered over ACG partners' dedicated voice networks, not over the Internet. You just relax, and let your employees serve customers knowing the service is reliable. It's fully managed by ACG and supported by a Service Level Agreement.

Manage costs in many ways
You pay a set monthly fee for phone lines, IP phones, and outsourced management of your professional phone system. No capital investment in hardware, no monthly operating cost surprises and no costly maintenance agreements. Plus, you choose the phone packages for each user so you only pay for what you need.

Get support when and where you need it
Concentrate on business objectives while we look after your network. ACG customers benefit from Service Level Agreements, technical support from our Network Operations Centre and local experts available 24/7/365.

Unique & Robust

Unlike most Virtual PBX systems that rely on third-party Internet connections, our vPBX service is provided exclusively via a private, dedicated Ethernet connection on ACG's fiber optic network, enabling the appropriate quality of service level to ensure excellent call and voice quality without impacting your other Internet and data services.

ACG's Virtual PBX also allows you to order the number of call paths or “lines” that you need separately from the number of handsets – they are not purchased on a one-for-one basis, which can run up monthly costs unnecessarily.

Virtual PBX service from ACG bundles unlimited local and domestic long-distance calling with feature rich functionality including:

  • Auto Attendant with menus customized to specific needs such as single-digit routing or dial-by-name directory
  • Call Accounting: see call lists for dialed numbers, received calls and missed calls with time, date and duration
  • Call Forwarding: redirect calls to another phone number or voicemail when the line is busy, when there is no answer or unconditionally
  • Call Recording
  • Call Waiting
  • Find Me/Follow Me: specify a list of numbers that will be alerted simultaneously or sequentially for an incoming call
  • Built in ‘MeetMe’ Conference bridge
  • Voice Mail: play and view voicemail messages online; voicemail-to-email
  • Browser based Personal Communications Portal: end users can access voicemail, change feature settings, configure their own handsets and more.
  • Browser-based administrative interface